Client Testimonials

	Client Feedback
Balamurugan Kalimuthu Quality Management Project Manager (Off-shore Outsouring supplier)	�We have been working with Total Metrics for the past 4 years. We see Total Metrics as a highly skilled professional organization in function points based metrics consulting. Scope tool and their consultants has been greatly beneficial to us in measuring and tracking productivity in a large application development, maintenance and support engagement�.

Lucy Lintermans Director Department of Employment Education and Workplace Relations	"DEEWR has had a long standing relationship with Total Metrics. We have been using their consultancy services, software applications and training courses since 2001. In that time we have operated as a BETA site for the SCOPE software Products and have found them to be of a very high quality with little maintenance. The training provided by Total Metrics is always very effective. We typically run the Practical Project Estimating techniques 1 day course and the 3 day function point analysis course over 3 days at least twice a year. Feedback from recent courses has been extremely useful in understanding concepts and applying estimating techniques. Total Metrics has also provided mentoring to the senior metrics specialists in the department to enable the expansion of a metrics program. Their professional service and advice has always served the best interests of the department".

Neil Wheeler Executive Manager Information and Communications Services Melbourne Fire and Emergency Services Board	"Total Metrics responded to an urgent appeal by the MFESB and were able to deliver to the highest quality within a very tight time frame. They were responsive to the needs of the project and sensitive to the political environment in which it was being delivered. The professionalism and service level provided by their consultant was excellent. Total Metric left us with a very positive experience as to what measurement and requirements assessment could offer a project an we would be bery pleased to recommend them to othe rorganisaitons. We plan to use their services again in the future"

John White Quality Management ICS Project Australian Customs Service	"Your level of service on the estimates has been exceptional. Thank You for the work done."

Kathryn Nankivell Telstra Victoria	"Thank you for this - I would just like to say that your attitude and professional work ethic has been a great added value to this work"

Peter R. Hill CEO International Software Benchmarking Standards Group www.isbsg.org	"Pam Morris and her company Total Metrics Pty Ltd have been involved in software metrics and project benchmarking for 10 years. Pam was involved in the foundation of the International Software Benchmarking Standards Group Limited and is currently working on an international standard for project benchmarking which will be published by the ISBSG. I have no hesitation in recommending Pam and her team to any organisation seeking professional software project benchmarking services".

Andrew Twite IT Project Manager South East Water Systems Engineering	"Just a note to let you know that we were very impressed with the Ewa's experience and knowledge, and the quality and speed of her work during her recent engagement here at South East Water"

Doug Dew Victoria Online Project Manager Victorian Government	"The quality, timeliness, adherence to budget and service level provided by Total Metrics has been excellent. Each deliverable so far received has been constructed to the highest professional level. Their consultants are internationally recognised experts in this field and have been very responsive to the needs of the project. They have provided pro-active assistance in resolving new issues and their work is thorough, well presented and accurate".

Tony Gwinnett Principal Software Engineer RLM Systems	"Total Metrics have proven to be accurate and consistent in their function point counting, which allows RLM size, schedule and cost projects with a high level of confidence. Total Metrics have always provided a high level of service, and RLM will continue use Total Metrics in the future for sizing projects using function point analysis".

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