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Support
For all SCOPE support, online Free Webinars and Information click here
 | Function Point Count How do I start my first count? |
| Download Flash to run SCOPE Tutorials http://www.adobe.com/products/flashplayer/ to run the 2-v0-4.swf file? |
| Previewing, Printing or Emailing SCOPE Reports How do I Preview, Print or Email SCOPE Reports? |
| Problems Previewing Reports? Reports will print but not display when I select "preview" mode I want to e-mail the Snapshot preview reports to someone that does not have SCOPE. How can I save my Snapshot preview reports? How can I save my Snapshot preview reports with a different name? How can I save my Snapshot preview reports with a different name in my own directory? How can I e-mail my Snapshot preview reports? How can I change the zoom display of the previewed reports? |
| Printer Drivers not set up for Snapshot viewer This is a solution for problems viewing online reports using the Windows Snapshot Viewer. |
| Saving Previewed Reports After previewing a report, I notice that the *.snp file remains in my temporary files folder. Do these reports get saved every time and will the amount of disc space used continue to grow with each preview? |
| Embedding SCOPE Reports into a Client Report How do I Embed SCOPE Reports into a Client Report? |
| Merging, Annotating and Searching SCOPE Reports How do I Merge, Annotate and Search SCOPE Reports? |
| Converting SCOPE Reports to Text How do I Convert SCOPE Reports to Text? |
| Merging a SCOPE PDF File into another PDF File How do I merge a SCOPE PDF File into another PDF File? |
| How do I Start Counting in SCOPE? What do I need to do to just do my first function point count? |
| How do I count Conversion Functionality using SCOPE? We need to count conversion functionality as part of our project but I do not want this in my updated Baseline Count. |
| Importing Files from Charismateks Function Point WORKBENCHTM What versions of FPW will it import ? Will SCOPE import all my previous count data from the Function Point Workbench? Will anything be lost? I tried importing from my FPW database but get an error message, what am I doing wrong? |
| SCOPE Invalid Serial Number Message SCOPE Invalid Serial Number Message Your Serial number is reported as invalid? |
| Data Groups, Linking and Access Types What happens if the operator creates 2 EIs which update the same DETs in the same ILF? Does the software report this? If I want to create a link from a Process (EI) on the LH side, to an ILF on the RH side, and the EI updates *all* the DET of the ILF, can I select only the node of the ILF, without its DETs, or have I to select all the DETs? If the EI updates only 3 of 10 DETs, can I just select these 3 DETs? Do I have to link the Data Groups to my processes in order for them to be included in the count? |
| Applications, Releases, Count Sessions I need a better understanding of how SCOPE handles Project vs. an Application. SCOPE appears to link sessions to projects and not applications. |
| Linking trees to each other I want to be able to globally link a tree component to whole branches in another tree without selecting each child node separately. Ie. Globally link all the child components under a selected branch. |
| Controlling which Nodes Print I have grouped my Data Groups on my Data Tree but I do not want all groups to print in the report. How do I select only certain groups to print? |
| Database will not Open I copied my SCOPE database to a CD then tried to read the file and SCOPE reported a message saying that it was “READ ONLY”. What can I do? |
| multiple users We would like to have a master database where we keep all of our applications and their corresponding releases. Is there a way we can create a database that will be accessable by multiple users at the same time? |
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