Key Performance Indicators Workshop

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Organisations implementing process improvement need to make informed decisions about where to focus their proposed changes for maximum effect. Software Measurement provides the information necessary to ensure that your process improvement initiatives give you the desired results, cost effectively.


TOTAL METRICSí facilitated workshops help you identify which measurements you need to collect to monitor progress towards your organisationís strategic goals and objectives. We work with your key management personnel to establish these Key Result Areas and then map the Key Performance Indicators which will monitor the performance of each of the key areas.


The outcome of the workshop is a complete Metrics Implementation Report documenting your organisationís IT objectives, Key Result Areas, Key Performance Indicators and the metrics set and implementation plan necessary to support the proposed performance improvement initiatives.